The evolution of a performance analysis job aid

摘要

Managers and supervisors routinely identify performance shortfalls and their causes as they attempt to create work environments where their people can succeed. This article traces the development of a job aid for managers that provides the necessary structure to systematically and systemically determine performance gaps, identify weight, and display the underlying causes of a performance shortfall. While managers are the target audience, performance consultants may also find the job aid a useful tool.