Zendesk announced the Zendesk Marketplace for Sell apps, which provides companies'sales teams with a central place to access critical customer information from additional tools in the sales stack. Now, sales reps can access important customer context from various marketing, quoting, storage and invoicing tools directly within the Zendesk Sell interface to create a single, comprehensive profile of the prospective customer. "Customers increasingly expect companies to collaborate internally and with partners on delivering a great experience, from education to consideration to purchase and when issues need attention," said Adrian McDermott, President of Products, Zendesk.
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