A Glimpse into the Future of Cloud Telephony in India

摘要

Are you a startup? An established SMB?Or a multi-million dollar MNC?If there is one New Age communication platform that has unambiguously managed to connect and serve businesses of any size and segment, that is cloud telephony. The past 7 years has seen exponential adaptation and growth of cloud telephony across India. Above all the most significant reason why companies are comfortable in moving their entire phone system to the cloud is mobility and scalability. After all, which business wouldn't want a futuristic business communication platform which requires no hardware or software purchases, leaves no wired-mess, is fully compatible with their present infrastructure - and all of this at a cost-saving rate? Ofcourse cloud telephony companies have innovated various add-on features to make their flagships unique - such as Big Ⅴ Telecom's homegrown Quantification of Advertisement which allows businesses to measure and optimize their marketing channels using simple principles of cloud telephony. However, despite the growing prospects and seemingly bright future of this market, we at Big Ⅴ Telecom strongly believe that cloud telephony needs to become even more flexible, that is, they must be able to integrate and blend with other innovative platforms. The technology industry at large is constantly shifting with the rise of new platforms of communications. For instance, the rapid rise of WhatsApp, Social Media and Internet Of Thing (loT) or M2M communications is drastically changing the way consumers communicate and businesses have begun to take notice.