We've seen some very innovative solutions deployed by some of India's leading banks and financial institutions. We've covered them in our May and June issues, during the Best IT Implementation Awards, along with IT implementations from various industry verticals. Here, we share with you the solutions that were deployed by banks and FIs. Solar Powered Panels: deployed by Mahindra and Mahindra Financial Services Ltd as well as Bank of India. The project uses solar panels to charge UPS batteries in its rural branch offices. This is extremely useful in rural areas, where prolonged power cuts are the norm. It saves on diesel cost, noise, and all the smoke emitted by diesel generators. Collaborative CRM: Deployed by Yes Bank to combat challenges like sales force management, pipeline and cross selling opportunities, customer complaint management, etc. It uses a 360 degrees approach where feedback from the customer becomes very valuable to complete the workflow lifecycle and service them better.
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