FlexDelivery

摘要

Imagine a service delivery scenario whereyouareworkingfromhome, armed with a PC/laptop, and your job involves on-demand service and maintenance for your company's customers, who might be located anywhere in the world. How do you miss out on these advantages and still expect to perform dynamic service and maintenance for domain-specific topics? Simple. You re-create the customer's desktop, observe the problem more closely use your diagnosis tools, if need be, speak to the customer and solve his service problem real-time.