An Open Source UC Solution

摘要

In any organization, employees usea number of communication channels such as phone, email, fax and chat to communicate with their customers or associates. But if all these channels are not integarted, then it causes loss of productivity. You will also find it difficult to maintain all these separate channels. However, if all these communication channels are integrated, then it will be easier to maintain. Elastix is one such solution, where you have a single interface for maintaining all existing communication channels of your organization. Also for the employees, there is a single window for sending/receiving e-mail, fax and making phone calls. Apart from this, Elastix also has a chat server and SugarCRM integrated within it. Hence it becomes easy to keep track of all communication that is happening in your organization. Now let's see how you can deploy Elastix in your organization for getting things organized.