Company Saves £9 Cr pm by Streamlining Communications Amongst its 75K Employees

摘要

The Essar Group is a multinational conglomerate and a leading player in the sectors of steel, oil & gas, power, communications and business process outsourcing [BPO), shipping, ports and logistics, projects, and minerals. With operations in more than 25 countries across five continents, the group employs 75,000 people, resulting into a desperate need of converged technology for smooth and efficient communication. Additionally, Essar has grown exponentially in the last few years. This has resulted into many small and large offices. There are offices across the globe which cater to the voice need locally, but for inter office connectivity there was a bigger challenge. There was a definite requirement of globalization for voice communication, planning for the centralized technology was very essential. This was a big challenge as there is different technology working on different platform around the world. Re-investing on the technology was a huge investment. On the other side, there were huge expenses on domestic and international traveling.