THE SKY IS THE LIMIT

摘要

AirAsia Customer Happiness department must be one of the hardest working teams in aviation. They are not only charged with managing customer support for the nine airlines that make up the AirAsia family, but must do so in eight languages and across six communication channels. That's a mighty task and one that is vital to the ongoing success of AirAsia as the company puts a renewed focus on customer satisfaction. AirAsia also looks after its employees. AirAsia head office in Kuala Lumpur - known as RedQ - which aims to be a home away from home for its people. From an on-site physiotherapy centre, gym and doctor's clinic, to a hairdresser, sleep pods, food stalls and even a fun slide, AirAsia cares about employees' health and wellbeing.