Prenova procesa obdelave podatkov - studija primera

摘要

Proces obdelave podatkov je na Institutu za varovanje zdravja Republike Slovenije eden od identifikacijskih procesov. Obi?ajno poteka skozi tri funkcijske enote, kar povzro?a motnje in zastoje. Da bi na?e uporabnike zadovoljili v ?im ve?ji meri, smo sklenili proces prenoviti. Z analizo problemskega stanja smo pridobili izhodi??a in najbolj potrebne poudarke pri prenovi procesa z vidika udele?encev v procesu. Z uporabo metodologije prenove procesov in teorije sistemov smo definirali proces, dejavnosti, izvajalce, potrebne vlo?ke in izlo?ke. Popisali smo vloge in jim dolo?ili opravila in naloge. Pripravili smo matriko odgovornosti. Izvedli smo aktivnosti za uvajanje v prakso.%Data transformation process is one of the identity processes on the National Institute of Public Health. It goes through three functional departments. This cause disturbances and deadlocks. We've decided to make reengineering of this process with aim to satisfy our users.rnWe've got starting-points and stresses needed from the participant view with the problem analyze. With the business process reengineering methodology and system theory we've defined process, activities, executers, inputs and outputs. We've described roles and their tasks. We've prepared responsibility assignment matrix. We've made implementation activities.