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Building a Better Workplace for Teen Volunteers Through Inclusive Behaviors

机译:通过包容性行为为青少年志愿者建立更好的工作场所

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摘要

Facing a decline in the number of hours donated to nonprofit organizations, volunteer coordinators must strive to determine the most effective strategies for retaining volunteers. Relationship management theory provides a framework to gauge the well-being of an organization's relationship with its stakeholders. Through surveys administered to 317 teenage volunteers at three library systems, this study found that of four factors-trust, commitment, satisfaction, and control mutuality-trust had the strongest ability to predict intent to continue volunteering. Further analysis revealed that trust could be enhanced by including teenagers in work groups throughout the organization, seeking their input on organizational decisions, and ensuring they receive formal and informal organizational communications.
机译:面对捐赠给非营利组织的工作时间减少,志愿者协调员必须努力确定最有效的保留志愿者策略。关系管理理论提供了一个衡量组织与利益相关者之间关系的框架。通过对在三个图书馆系统中的317名青少年志愿者进行的调查,该研究发现,信任,承诺,满意度和控制性互信四个因素中,信任最能预测继续志愿的意图。进一步的分析表明,通过将青少年纳入整个组织的工作组,寻求他们对组织决策的投入,并确保他们获得正式和非正式的组织沟通,可以增强信任。

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  • 来源
    《Nonprofit management & leadership》 |2010年第3期|p.337-355|共19页
  • 作者单位

    Department of Com munication, College of Humanities and Social Sciences, North Carolina State University, Raleigh;

    rnDepartment of Advertising and Public Relations, College of Communications, Penn State University, University Park;

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  • 正文语种 eng
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  • 入库时间 2022-08-18 02:34:59

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