Tackling app performance mgmt.

摘要

It used to take Michael Lubanski up to 30 hours trying to pinpoint the source of poor application performance in Towers Perrin's benefits administration application. Now the process can take less than 30 minutes. The time-saver, Lubanski says, is software called RealiTea from TeaLeaf Technology that captures application traffic in real time and shines a light on the cause of poor performance ― whether an application or a Web server, load balancer, middleware or another piece of the complex environment supporting online applications. "We used to just pick a place and start digging, but the software gives us the point of view of the application and eliminates the problem of us not seeing the problem," says Lubanski, manager of enterprise monitoring at the human resources consulting and benefits administration firm in Philadelphia.