Stepping up to the IP telephony mgmt. table

摘要

Aconverged IP PBX system brings with it new and expanded management responsibilities for things such as voice quality quality of service, bandwidth consumption, security voice-over-IP parameter settings, IP call routing and softphone deployment. In this round of testing, we set out to determine how well IP PBX vendors are making those extra management tasks easier to bear. We tested products from four vendors and found that in some areas―configuration, for example―the tools were adequate across the board (for details on the IP PBX configurations submitted and pricing go to wwwnwfusion.com, DocFinder: 6521). However, for real-time monitoring, generating user-settable alarms and traps, and long-term trend reporting of IP-telephony activity╚Dclear winners and losers are emerging.