After a long winter, Cox Communications, BellSouth, Verizon and Comcast have sprung up new services, and revamped packages and experimental offerings your teleworkers will want to know about. With an eye toward improving customer experience and cutting costs, Cox has partnered with Motive to offer Motive's self-installation and autoprovisioning services to its cable Internet customers. The new service, available in some Cox markets now, with more coming over time, lets new customers handle cable service activation on the desktop and autoprovisioning on the network by communicating directly with Cox's support systems.
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