Messy Process of Capitalism

摘要

Offshore outsourcing is nothing new; U.S. manufacturers have been sending work overseas for years. What's new about offshore outsourcing is that we're now transferring the work of knowledge workers to places like India and China. Software development, call center operations, procurement and accounting work, and even tasks such as tax preparation are moving to where the labor costs are far lower. If you call a technical-support hot line, chances are good that you'll talk to someone in India.