VoIP's role evolving

摘要

Fort lauderdale, Fla.—VoIP and other IP communications features will be embedded rapidly in business software to expand the usefulness of future applications, according to experts at last week's Internet Telephony Conference and Expo. Rather than being separate applications that users turn to when they need to reach others, elements of IP communications will be drawn into business applications on a Web services model. This is possible because VoIP breaks down into separate components all the elements — such as presence and call setup — that have traditionally been boxed up and inaccessible inside PBXs.The only way around this was computer-telephony integration, which required writing code to specific applications for specific proprietary PBXs.