If Bill Gates leaving Microsoft is the end of an era, then Ray Ozzie's ascension is the beginning of a revolution designed to transform the company's business model, and redefine how corporate customers access, share and interact with applications and data. Ozzie, who invented Lotus Notes and created Groove before selling it to Microsoft for $120 million, is Gates' successor and Microsoft's point man to lead the company into the online-services era, which he calls "a time of great turbulence and potential chance in the industry."
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