No Achilles Heel

摘要

To please their customers and outpace their larger com-petitors, small and medium businesses are becoming more dependent on technology. But the technology they rely on must first and foremost be reliable. "Larger firms can have a certain sluggishness, but we are nimble because we are small," says Chuck Beach. Beach is information technology director at SupplyCorc in Rockford, Ill., an integrated supply and procurement services company specializing in MRO materials for government organizations. Number 19 on Inc. magazine's list of the 500 fastest-growing small and medium companies, SupplyCore's success comes in large part from using information technology to adapt to customer needs.