Only a Super Agent Will Do

摘要

With today's swelling gamut of network applications, the growing list of critical services can pose a daunting support challenge. Tactical, targeted troubleshooting steps often come up short simply because a broad enough view of the network environment can't be produced. Version 7 of NetQoS' SuperAgent appliance provides that big-picture insight into the hidden activity of busy networks. NetQoS' engineering staff walked me through a predeployment checklist, a step it takes with all its customers. The checklist, coupled with the vendor's standard on-site installation assistance, helps users get value out of the SuperAgent tool more quickly. Putting the appliance into service requires assigning a management address and deciding what—and where—you will monitor in the network.