Going Inside

摘要

At last november's cars convention, more than 200 shop owners, technicians and other interested parties were on hand to see just over a dozen OEM service information Web site demonstrations. These demos gave attendees the opportunity to see firsthand how these sites are designed to work. Many were impressed, but just as many also held their final judgments for actual launches of the sites. One of the behind-the-scenes organizers of this effort has been the National Automotive Service Task Force (NASTF). NASTF is an unfunded, non-dues-paying group of industry volunteers. Founded in 2000, its principal task has been to coordinate the many issues surrounding access to OEM service information for the benefit of the independent service industry.