CCPN AIMS FOR FORMER DEALERSHIP CUSTOMERS

摘要

The car care professionals network (CCPN) has taken note of research showing how dealership closings might affect the aftermarket, and is offeringrna tested program to help its inde-pendent repair shop members.rnThe CCPN used research from the NPD Group stating that when a new car dealership closes, 51 percent of its service customers go to another dealer and 24 percent go to an independent shop.