If adult life is about the avoidance of awkward moments, then managing sickness absence is one area where many of us are bound to fail. Few of us can savour return to work interviews, or indeed counselling interviews, if matters get more serious. But dealing with discomfort was critical when we set out to cut our absence rate from 16.3 days. Left to our own devices, many of us will either bottle or fudge return to work interviews. Illness is a deeply personal matter.
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