Technology should support tomorrow's service models, not yesterday's

摘要

The integration of health and social care, as with any true reinvention of public service, throws up a number challenges for supporting software systems. The systems we use - even the latest cloud-based ones - are all based upon the very business processes that we are leaving behind as we transform service models. Technology solutions on the market need to be relevant to the way care will be delivered in the future - not the systems we can no longer afford to maintain.