Make your customer the all-round king

摘要

An innovative approach, strong leadership and clarity of vision are the key components for all our successes. Beyond these, K3 Business Technology Group says its guiding light is Microsoft - and that any ERP suppliers that fail to see it may not be around long enough to regret their tardiness. In fact, they may already be too late. What does the company mean? Well, K3 has chosen to align itself tightly with Microsoft for its future product development strategy, forsaking all others in the belief that customer-led ERP is the way forward. And if that sounds like an act of faith, in many ways it is. K3 has taken Microsoft's CRM (customer relationship management) product, for example, and embedded it into the heart of its own flagship SmartVision ERP product.