Organisations that fail to recognise that 'change mastery' is a core competence to which they need to commit, are probably putting their organisation at unnecessary risk, if they fail on three counts: 1. Not seeing and recognising the need to transform how they deliver their services 2. To decide on a sound and researched methodology of how to transform 3. Not building a lasting culture of self-renewal The rate of change is accelerating, but the average organisational capacity to proactively respond to it is not. We can all see the rapid and radical changes in the marketplace and the organisational casualties left behind. Many more on the high street may not survive. Those that succeed will have to transform radically to adapt to the level of 'disruption' which is sadly becoming the new norm. The real challenge for business is to ensure that organisations are designed to be 'fit for purpose', characterised by a culture of customer focus, innovation, inclusion and competitiveness.
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