First Data's Statement Operation Becomes Real-Time Automated Document Factory

摘要

Omaha, NE - Any organization that is facing the challenge of developing an Automated Document Factory (ADF) can take heart from assessing the unqualified success of First Data Resources. There were many barriers that First Data faced and overcame in achieving this highly sought after goal. Larry Swett, First Data Resources' VP of Support Services, explained why First Data's Omaha-based credit card statement production and mailing operation moved to a real time production management ADF system and why it proved so challenging.