Organizational forgetting Part Ⅱ: a review of the literature and future research directions

摘要

Purpose - The purpose of this two-part paper is to provide a summary of current research opportunities in organizational forgetting literature and a future research agenda.Design/methodology/approach - The summary of current research opportunities and future research agenda is drawn from the systematic literature review and synthesis reported in Part Ⅰ.Findings - Two broad areas for future research are proposed: A first area that highlights a need to address integrative theoretical challenges that include issues of temporality, history, power dynamics, and organizational context. A second area that highlights a need to reconcile contradicting explanations - such as whether technological sophistication and codification practices versus social networks prevent knowledge depreciation and loss - through a multilevel perspective.Research limitations/implications - Limitations relate to time span coverage and journal article accessibility.Originality/value - This Part Ⅱ paper provides a summary of current research opportunities and offers directions for future research on organizational forgetting.