A Classification Scheme for the Organization of Electronic Documents in Small, Medium and Micro Enterprises (SMMEs)

摘要

This article proposes a generic classification scheme for the purpose of organizing electronic documents in business enterprises in the SMME sector. Data were gathered from literature on information organization, business information, competitive intelligence and information systems, as well as through an empirical study of information organization practices in a sample of 24 small businesses in three different provinces in South Africa. The concepts gathered from folder systems for documents, email and Internet favourites, augmented by concepts derived from the literature, were analyzed using the technique of facet analysis. Business processes feature prominently in the resultant scheme.