The role of artificial intelligence technologies in the implementation of

摘要

The development of knowledge management systems (KMS) demands that knowledge be obtained, People-Finder knowledge management systems shared and regulated by individuals and knowledge-sharing organizational systems, such as knowledge repositories. People-Finder systems, a type of knowledge repository, attempt to manage knowledge by pointing to experts possessing specific knowledge within an organization . Details about such systems implemented at several organizations such as Hewlett-Packard, National Security Agency and Microsoft are presented. Insights, challenges and future development plans gained through the development of a People-Finder are discussed. Finally, concluding remarks about the role of artificial intelligence in the development of People-Finder KMS and automating the process of profile maintenance are discussed.