Small and medium-sized enterprises (SMEs)have contributed significantly to the economic growth of Taiwan, and insight into how they prosper is worthy of investigation. Based on a framework of structure, technology, and people, a case survey was conducted to reveal the suc- cess factors of 43 SMEs in Taiwan. Major findings include the following:(1)"peo- ple"-related issues are more emphasized than those of "structure" and "technolo- gy";(2)business founders' management skills, customer focus, and resource cre- ation are more important than their technical skills; and(3)case companies show more concern for "soft" attitudes, skills, and operating methods than for "hard" equipment. This study relates sta- tistically the complex, qualitative phe- nomena that could only be described counceptually in the past.
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