The human contribution: unsafe acts, accidents and heroic recoveries,

摘要

The great majority of safety literature concerning process plant operators, pilots, nurses, and others on the front line of complex hazardous systems focuses on their role in accidents, thereby taking the human as hazard perspective. The Human Contribution by James Reason offers an alternative view in which humans are seen as a source of adaptations and compensations, capable of bringing back systems from the brink of disaster. As such, it highlights the human as hero perspective. Reason aims to characterize heroic recovery and identify ways in which such behaviours can be supported, though the emphasis is on ways of thinking about managing complex hazardous systems - it is not a 'how-to-do' book. The Human Contribution presents valuable and thought-provoking material not only for people working in hazardous systems (the primary audience) but also for academics and students. Just a month after its publication, the world was amazed by a stunning recovery when a US Airways Airbus A320 ditched in the Hudson River in New York and all passengers and crew were rescued. The pilot was hailed as a hero.