Key Issues in Information Systems Management: An Empirical Investigation from a Developing Country's Perspective

摘要

There have been periodical studies on key IS management issues facing the IT industry in North America; however, an empirical investigation on key IS management issues in developing countries has been largely ad hoc and inadequate. This paper identifies and analyzes important issues faced by CIOs in the developing country of China. The results of this study are based on two national wide CIO surveys in China, where the first was conducted in 2004 and followed by a more recent survey in 2008. The authors provide insight for both IS practitioners and researchers who have interests in developing countries. Data analysis indentified key IS management issues and demonstrated similarities as well as differences between the two rounds of surveys. Although some strategic IS issues were still within the top 10 on both the 2004 and 2008 lists, their importance ratings were different. Implications of the findings are also discussed.