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Persistent Barriers to E-Commerce in Developing Countries: A Longitudinal Study of Efforts by Caribbean Companies

机译:发展中国家电子商务的持久壁垒:加勒比公司所做努力的纵向研究

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摘要

Studies summarized by the United Nations Commission on Trade and Development show that companies in developing countries face problems executing e-commerce strategies. To determine which barriers might be transitional and which might be persistent, a longitudinal study was conducted of companies in five Caribbean countries. Interviews were conducted with 23 companies in 2004. Interviews were repeated in 2008 with those companies that were still in operation. Some improvements were found in general telecommunications support, but persistent barriers were found in logistics services, and new problems were identified in increased competition and increased shipping costs. As a result of these changes, the general focus of managers shifted from establishing web sites and making them visible to more general managerial tasks connected to finding a place in an increasingly competitive environment. The results of this study suggest improved strategies for companies in developing countries seeking to use e-commerce to expand their markets.
机译:联合国贸易和发展委员会总结的研究表明,发展中国家的公司在执行电子商务战略时面临问题。为了确定哪些障碍可能是过渡性的,哪些障碍可能是持久的,对五个加勒比国家的公司进行了纵向研究。 2004年对23家公司进行了访谈。2008年,对仍在运营的公司进行了访谈。在一般的电信支持中发现了一些改进,但是在物流服务中发现了持久的障碍,并且在竞争加剧和运输成本增加中发现了新的问题。这些变化的结果是,管理人员的主要工作重点从建立网站并使之可见,转向了与在日益竞争的环境中寻找职位有关的更一般的管理任务。这项研究的结果为发展中国家公司寻求使用电子商务扩展市场的策略提出了改进的策略。

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