Preface to the Special Issue on Business Process Innovations with Artificial Intelligence

摘要

The field of Artificial Intelligence (AI) continues to grow, with new and deeper techniques, and with applications across numerous areas. In the past few years, we have seen a strong interest from both industry and academia in applying AI techniques in the area of Business Process Management (BPM). Indeed, the application of AI is impacting additional areas where process management perspectives and techniques are relevant, including industrial engineering, IoT, and emergency response, to name a few. On the one hand, BPM inspires novel application domains for AI: planning for modeling business processes, Machine Learning (ML) for mining event logs, and constraint reasoning as key technology that underlies business rules engines. On the other hand, BPM and related fields influence the way AI develops.