Quantification of Construction Clients' Needs through Paired Comparisons

摘要

The psychometric technique of paired comparisons was employed to quantify clients' construction project needs. If clients' requirements can be adequately evaluated, proj- ects can be planned with more certainty and the tailored to greater client satisfaction. The research involved 60 clients' ranking of eight project needs: aesthetics, economy, function, quality, working relationships, safety, lack of surprises, and time. Clients' needs were classified broadly into three hierarchical groups: strongly, moderately, and weakly desired.