The Risk and Rewards of Enterprise Use of Augmented Reality and Virtual Reality

摘要

The prospects that AR and VR offer enterprises are tremendous, but they also present new and complex operational challenges (e.g., effects on employee health). The technology promises new experiences and innovative approaches to training employees, building and marketing products, customer interactions, and analyzing and solving business problems quickly and efficiently. The security challenges, technology risk and assurance concerns of AR/VR relate to the nonexistence of mainstream security frameworks for enterprises to adopt, too much variety of AR/VR products, and haphazard security configuration options available in vendor products (e.g., mobile device management [MDM], encryption options, remote wipe and access controls). Enterprises may have financial constraints with implementing AR/VR technology due to its significant upfront and ongoing costs, not only for purchasing devices, but also for storing and securing the vast amount of data that AR/VR technology can produce.