IT Governance Global Status Report 2008: An Excerpt

摘要

Insufficient IT staff availability, service delivery issues and difficulty proving the value of information technology continue to concern executives at organisations around the world, according to a new report by the IT Governance Institute (ITGI). ITGI recently commissioned a global survey of 749 CEO-/CIO-level executives in 23 countries to determine executives' IT governance priorities and the IT-related problems their organisations have faced. According to IT Governance Global Status Report-2008, which is available as a complimentary download at www.itgi.org, 58 percent of respondents noted an insufficient number of staff, compared to 35 percent in 2005. Also, 48 percent said that IT service delivery problems remain the second most common problem, and 38 percent point to problems relating to staff with inadequate skills. Thirty percent of respondents also reported problems anticipating the return on investment (ROI) for IT expenditures.