'Be Cool!': Emotional costs of hiding feelings in a job interview

摘要

The goal of this research was to study display rules and emotional suppression in an employment interview. Participants, 74 graduating university students, were told that their videotaped performance in a simulated job interview would be evaluated by personnel experts. In a post-interview questionnaire, participants were asked about the display rules influencing their behavior in the interview. They were also asked whether they had tried to suppress or hide (negative) emotions during the interview. More men than women stated that they had tried to hide or suppress their feelings; these participants were classified as (emotion) suppressors. Participants who stated that they had not tried to hide or suppress their feelings during the interview were classified as nonsuppressors. The validity of self-reported suppression was supported by the external evaluations of two judges, who observed less nonverbal expressiveness (hand to head movements) in suppressors of both sexes and less anxiety in female suppressors. Suppressors were evaluated as more competent than nonsuppressors. In women, but not in men, emotional suppression was associated with increased self-reports of depressed state in the post-interview questionnaire.