Relative impact of different ERP forms on manufacturing organisations: an exploratory analysis of a global manufacturing survey

摘要

There are many types of enterprise resource planning (ERP) systems, ranging from very large and very functional vendor products such as those provided by SAP and Oracle, through in-house systems, and smaller vendor products. Thus, there is a substantial range of enterprise computing support available for manufacturing organisations and their manufacturing planning and control. The Global Manufacturing Research Group (GMRG) has collected a systematic survey of manufacturing organisations around the world, providing a picture of manufacturing operations. We have taken GMRG data and organised it around seven levels of ERP functionality, and analysed these data to determine effectiveness in terms of how ERP systems are used in global manufacturing firms, their role in accomplishing manufacturing planning and control, the relationship between ERP forms and data-management practices, the satisfaction firms have across ERP forms, and finally, relative perceived benefits and costs across ERP forms.