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Evaluating the Effects of Facilitating Conditions and Usage Experience on Mobile Payment

机译:评估促进条件和使用经验对移动支付的影响

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摘要

The following research attempts to investigate the determinants influencing consumers' intention to adopt mobile payment (MP). The research model was adapted based on three constructs from the unified theory of acceptance and use of technology (UTAUT), including performance expectancy, effort expectancy, and facilitating conditions in the research model. In addition, usage experience was also added to the model to test for moderating effect. An online survey conducted through Taiwanese chat rooms resulted in 348 valid responses, which were analyzed using Smart PLS. Results indicated that (1) effort expectancy, performance expectancy, and facilitating conditions were three major factors influencing intention to use mobile payment; (2) facilitating conditions played a significant role in impacting effort expectancy and performance expectancy; (3) usage experience positively moderated the relationship between facilitating conditions and performance expectancy; and (4) usage experience also positively moderated the relationship between facilitating conditions and effort expectancy.
机译:以下研究试图调查影响消费者采用移动支付(MP)的消费者意图的决定因素。研究模型基于来自统一接受和使用技术(UTAUT)的三个构建体,包括在研究模式中的性能预期,努力期望和促进条件。此外,模型还将使用经验添加到模型中,以测试适度效果。通过台湾聊天室进行的在线调查导致348个有效响应,使用智能PLS分析。结果表明(1)努力期望,绩效期望,促进条件是影响使用移动支付的意图的三个主要因素; (2)促进条件在影响努力期望和绩效期望方面发挥了重要作用; (3)使用经验对促进条件和性能期望之间的关系进行了积极调节的关系; (4)使用经验也积极地调节了促进条件和努力期望之间的关系。

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