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Old and New Paradigms for IT Services Offshoring

机译:IT服务离岸的新旧范例

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摘要

This article presents some new conceptual and interpretative paradigms concerning offshoring Information Technology services, in the light of the most recent market trends. In the current competitive scenario, IT structures are increasingly asked to "participate " in the development and innovation of business, rather than being merely a "support" for the value chain activities, managed merely on the basis of technical and economic efficiency. We start by confuting two traditional concepts: first, that only activities which are quite distinct from the core-business can be candidates for outsourcing, and secondly that the advantage to be derived from offshore outsourcing is above all a matter of costs. What is meant by "success" in this new perspective? We analyse the main critical factors in an offshoring contract enhancing value creation and business strategy. Particular attention is paid to the analysis of the main drivers of solution design and ongoing management in IT offshoring strategies.
机译:本文根据最新的市场趋势,提出了一些有关离岸信息技术服务的新概念和解释范式。在当前竞争情况下,越来越多的IT结构被要求“参与”业务的发展和创新,而不仅仅是仅基于技术和经济效率进行管理的“价值链”活动的“支持”。我们首先混淆两个传统概念:首先,只有与核心业务截然不同的活动才可以外包,其次,离岸外包所带来的优势首先是成本问题。在这个新观点中,“成功”是什么意思?我们分析了离岸合同增强价值创造和业务战略的主要关键因素。特别关注对IT离岸战略中解决方案设计和持续管理的主要驱动因素的分析。

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