The Management Challenge: Handling Exams Involving Large Quantities of Students, On and Off Campus - A Design Concept

摘要

This paper looks at the process of managing large numbers of exams efficiently and securely with the use of dedicated IT support. The system integrates regulations on different levels, from national to local, (even down to departments) and ensures that the rules are employed in all stages of handling the exams. The system has a proven record of handling large quantities of students on campus; it has been in production since August 2000 and improved by the scanning of exams since February 2008. The scanning has brought about an increase of service to the students and support for the examiner in handling an ever increasing number of students. The work to include support of e-learning in this process has been started so that the benefits of standardized handling of exams can be incorporated in the flexible learning concept. This work contains three challenges; train the one time proctor to handle reports in a standardized way, develop system integration for sharing information between systems, and suggest a design concept to meet these challenges.