Generating customized yet factually consistent information: a constraint satisfaction approach

摘要

We present an information customization framework that leverages a hybrid of adaptive hypermedia and intelligent techniques, in particular constraint satisfaction methods, to generate customized and factually consistent information based on a user profile. Information customization is modeled as a constraint satisfaction problem, whereby a solution is derived by (a) satisfying user-model constraints to select a user-specific set of 'information snippets'; and (b) establishing inter-snippet consistency to ensure that all snippets are compatible with each other. Our approach takes the unique step of establishing factually consistency — via the satisfaction of inter-snippet constraints - between heterogeneous information snippets. A customized information package is generated by systematically synthesizing the set of user-specific and factually consistent information snippets. The featured information customization framework incorporates variations of various search and constraint satisfaction methods. The work is applied in an E-Healthcare setting leading to the generation of customized healthcare information.