Remote Possibilities? International Usability Testing at a Distance

摘要

It is our responsibility as a field to develop methods that apply our skills cost-effectively to help our employers and clients to design products that meet users' needs effectively. Consumers of UCD services who are presented with a range of Options need to make intelligent choices in order to get real value for their investment. We need to help them by carefully weighing the pros and cons of different approaches-and using them in appropriate ways. Remote interna-tional testing is a good example of a tempting approach that can seem to offer much-desired cost savings but that needs to be applied in a way that capitalizes on its strengths and avoids or manages its weaknesses.