Intervention User Interfaces: A New Interaction Paradigm for Automated Systems

摘要

Computer science has been driving automation in the workplace and the home. Automated processes and autonomous systems are having an impact on our experience with technology. Will we still need humans in the loop? Will HCI as a discipline get sidelined? In a 2015 keynote, Yvonne Rogers raised the question "User-less or User-full Interfaces?" discussing the consequences of leaving the user out of the loop (http://muc2015.mensch-und-computer.de/programm/keynotes/). Automation takes on tedious, boring, or error-prone tasks using machines and algorithms. This vision proclaims that humans will then be free to do more exciting and more cognitively challenging tasks. Recent breakthroughs in machine learning and artificial intelligence imply that more and more tasks can be automated. This leads to the fundamental question "What can humans do better than computers and robots?" being discussed in both the science community and greater society. In our view, this is the wrong question!