Royal Caribbean Embarks On An IT Upgrade

摘要

Despite a softening worldwide travel market, Royal Caribbean International is launching three IT projects to simplify and automate purchasing, employee-tracking, and customer-information processes. CIO Tom Murphy last week got the green light to upgrade from J.D. Edwards & Co.'s World enterprise resource planning software to the vendor's One World package. Royal Caribbean's goal: to automate the shoreside purchasing process that supplies 21 of the Miami company's ships at ports around the world.