When it comes to having talent queued up to advance when top spots open, most IT departments don't have deep benches, especially in the area of management skills. Cummins CIO Gail Farnsley realized that, for her fast-growing, multibillion-dollar manufacturing company, not having that deep bench of IT talent was a problem. Cummins was looking outside the company for IT managers, while potential candidates were languishing within.
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