Get Real Insight to Your Online Transactions with Application Performance Management

摘要

Businesses the world over have adopted web-based application platforms with impressive results. But while mission-critical web applications have undoubtedly made businesses more nimble and innovative, these systems have created unintended consequences wherever they have been deployed. Foremost among these is IT'S new role as the guardian of customer-facing systems; in short, customers are now being served directly by IT. Line of business stakeholders, who should be in control of the customer relationship, must rely on IT to provide them with visibility into customer transaction performance. This puts a heavy burden on IT, requiring 24 x 7 application monitoring, hyper-punctual responsiveness to performance anomalies, and the ability to measure system compliance with established service-level objectives at all times.