New approaches and old problems

摘要

The first paper in this issue, 'Data Envelopment Analysis modeling for measuring knowledge management performance in Malaysian higher educational institutions', by Chuen Tse Kuah and Kuan Yew Wong of Universiti Teknologi Malaysia, aims to propose a new model for measuring Knowledge Management (KM) performance based on Data Envelopment Analysis (DEA). Data from 19 Malaysian higher educational institutions were analyzed using the proposed model, which provides a single KM performance score for each institution and indicates specific KM areas that should be improved. The results can be used by the institutions to determine their future KM strategies and targets.