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User knowledge transformation through design: A historical materialism perspective

机译:通过设计转换用户知识:唯物史观

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摘要

Through observation of an accounting system development project, this study examines how user knowledge of work, organization, and information system is transformed. The study employs the framework of historical materialism to explicate the interplay of knowledge and material conditions. The findings suggest that contradictions within the material condition, both in the resulting designs and in relations between users and developers, engender crises and trigger alteration of existing knowledge, and that new knowledge is created and validated through negotiating and specifying material designs. Knowledge transformation is shown to be historical in that knowledge is based on material condition at a certain moment and therefore is subject to change due to contradictions in the material condition. Therefore, often knowledge is transformed only partially as users and developers settle on a design to replicate existing practices with new features designed for different practices, producing contradictions for further transformation. The historical interplay of knowledge and material conditions paints a holistic picture of knowledge transformation through information system design.
机译:通过对会计系统开发项目的观察,本研究研究了用户的工作,组织和信息系统知识是如何转变的。该研究采用历史唯物主义的框架来阐明知识与物质条件的相互作用。研究结果表明,无论是在最终设计中还是在用户与开发人员之间的关系中,物质条件内的矛盾都会引发危机并触发现有知识的变更,并且新的知识是通过协商和指定物质设计来创建和验证的。知识转换被证明是历史性的,因为知识在某一时刻是基于物质条件的,因此会由于物质条件的矛盾而发生变化。因此,当用户和开发人员决定采用某种设计来复制现有实践并为不同实践设计新功能时,知识通常只会部分转化,从而产生矛盾以进行进一步转化。知识和物质条件的历史相互作用描绘了通过信息系统设计进行知识转换的整体情况。

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