The need for a processual view of inter-organizational systems adoption

摘要

In order to sustain competitiveness, companies need to adopt electronic commerce (EC) enabled inter-organizational systems (IOS) to improve the efficiencies of entire supply chains. Adoption of IOS by companies, however, has proved difficult since such systems span organizational boundaries. Understanding IOS adoption is hampered by a lack of theory that can capture the complexity Involved in IOS adoption since previous studies mostly employ the factor approach.